Finding a Roofing Company – Six Questions to Ask
Finding the right roofer for your home can be tough and confusing. With so many candidates, how are you to choose? Here are six questions for you to ask as you decide:
Are they insured?
Hire a contractor that has both worker’s compensation and liability insurance. Request to see the certificates, and give the insurance company a call to confirm the validity of the documents. This will keep all bids on a level playing field, knowing that a percentage of the cost of the roof and the service comes with the protection of coverage.
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Are communicating as they should?
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Are they prompt in returning your calls or sending requested documentation? Do they provide documentation you request? Do they follow through? Communication is important to all kinds of businesses. If it’s ineffective, project results and business relationships are compromised.
How did you know about them?
How you came to know a roofer can also be a factor as you decide if they’re a good fit or not. For instance, did they just show up on your door from nowhere? Be careful. Call your agent and ask for advice. Most of these questionable roofers will claim that you have storm damage, and make you sign a letter of intent. Don’t believe them. You never ever have to sign an intent letter. Go over contracts and take your time reviewing the details.
Are they too cheap to be true?
Never pick a roofer on price alone. We know that reputable service providers have overhead and insurance costs, so they have to establish pricing in order to pay them. If they work out of a pick-up truck, they will charge cheap, but you get what you pay for. Most probably, you will only end up spending more money on repairs later on, most of which can be avoided if you had trusted a slightly more expensive roofer with a workmanship guarantee.
Will they present a written contract complete with all important details?
Being the client, you have to be in control. Never pay until the work is done. You have to be satisfied with the outcome first. Before the job starts, all terms of payment must be well ironed out. And don’t forget to ask how long it would take to finish the project. You should know the size of their crew to determine whether or not the deadline they have provided is realistic.
Are they local?
Choosing a local roofer is wise. When we say, “local,” we don’t only mean a roofer who is working in your area, but also one who has an established reputation and strong ties within your community. This way, you can avoid problems with warranty. It is easy for any roofer to provide a piece of paper, but remember that warranty is only as reliable as the company that provided it.